Enchant

When will tickets be available?

Do you offer Group Tickets?

What does an arrival window mean?

How much are tickets?

I keep getting an error when trying to buy my tickets?

My card was declined and I didn’t receive an order number but I still have a pending charge on my card. When do I get that money back and do I have tickets?

Do you offer Cancellations or Refunds of Tickets or Add-ons?

Some of my party can’t attend, can I split up the tickets so they can go on a different day?

Why do I have only one QR code for ALL my ticket?

If I am under 18 am I allowed to purchase a ticket?

I can't find/never received my confirmation email.

Can I change my date?

Why is a phone number required for purchase?

Tickets

Las Vegas, NV

San Jose, CA

Seattle, WA

Find answers and get help from Intercom Support and Community Experts

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