TICKETS

Support avatar
19 articles in this collection
Written by Support

I keep getting an error when trying to buy my tickets?

Support avatar
Written by Support
Updated over a week ago

How can I buy tickets?

Support avatar
Written by Support
Updated over a week ago

What types of tickets are available and what's included?

Support avatar
Written by Support
Updated over a week ago

Who is eligible for a Military or EMS ticket?

Support avatar
Written by Support
Updated over a week ago

What ticket add-ons will there be this year?

Support avatar
Written by Support
Updated over a week ago

How do I get my tickets once I have purchased them online?

Support avatar
Written by Support
Updated over a week ago

Why do I have only one QR code for my ticket?

Support avatar
Written by Support
Updated over a week ago

When will tickets go on sale?

Support avatar
Written by Support
Updated over a week ago

What does arrival window mean?

Support avatar
Written by Support
Updated over a week ago

Can I upgrade my ticket from Enchant Admission to a Star Pass Experience ticket?

Support avatar
Written by Support
Updated over a week ago

How can I transfer my tickets to a different date?

Support avatar
Written by Support
Updated over a week ago

Do these events sell out?

Support avatar
Written by Support
Updated over a week ago

Do you offer Group tickets?

Support avatar
Written by Support
Updated this week

Do you offer tickets for Non Profit or Tax Exempt guests?

Support avatar
Written by Support
Updated over a week ago

Do you offer Discounts or Promo Codes?

Support avatar
Written by Support
Updated over a week ago

Do you offer Cancellations or Refunds of Tickets or Add-ons?

Support avatar
Written by Support
Updated over a week ago

I cannot see the order confirmation email properly?

Support avatar
Written by Support
Updated over a week ago

I can't find/never received my confirmation email. Can you resend it?

Support avatar
Written by Support
Updated over a week ago

Why is the phone number field required on the order confirmation?

Support avatar
Written by Support
Updated over a week ago