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Ticket Purchasing and General Ticket Information
Ticket Purchasing and General Ticket Information
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35 articles in this collection
Written by
Support,
Terrah Jong,
Erin Messenheimer
and 1 other
City of St. Petersburg Promo
Promo codes have all been claimed and are no longer active.
Written by
Support
Updated this week
Ticket transfer, reschedule or exchange
Enchant does not offer cancellations, changes or refunds on tickets.
Written by
Support
Updated over a week ago
Are you offering any Promo Codes?
Promo codes and discounts.
Written by
Pelle Noren
Updated over a week ago
Tickets: General Information
Where can I buy tickets?
Written by
Terrah Jong
Updated over a week ago
What is included in my General Admission ticket price?
Written by
Erin Messenheimer
Updated over a week ago
Where do I enter my promo code?
Written by
Terrah Jong
Updated over a week ago
Can I have my ticket(s) or add-on(s) refunded?
Written by
Erin Messenheimer
Updated over a week ago
How much are tickets?
Written by
Erin Messenheimer
Updated over a week ago
Is a visit with Santa Claus included in my ticket cost? Do I have to pay for my photo with Santa?
Written by
Erin Messenheimer
Updated over a week ago
Is Enchant Christmas open on Statutory Holidays?
Written by
Erin Messenheimer
Updated over a week ago
Who is eligible to purchase Military/EMS/Student tickets?
Written by
Erin Messenheimer
Updated over a week ago
Will you be offering Merry Hour again?
Written by
Erin Messenheimer
Updated over a week ago
Is skating included in my General Admission ticket cost?
Written by
Erin Messenheimer
Updated over a week ago
Do you offer Group Booking Discounts?
Written by
Erin Messenheimer
Updated over a week ago
What if I lost my Order ID?
Written by
Terrah Jong
Updated over a week ago
How does the arrival window work?
Written by
Erin Messenheimer
Updated over a week ago
Are babies allowed in free of charge?
Written by
Terrah Jong
Updated over a week ago
Online Ticket Puchasing
Where can I buy my tickets online?
Written by
Terrah Jong
Updated over a week ago
How do I get my tickets once I have purchased them online?
Written by
Terrah Jong
Updated over a week ago
Do I have to print out my ticket or will I be able to access it from my mobile phone?
Written by
Terrah Jong
Updated over a week ago
Box Office Ticket Purchasing
Can I purchase tickets at the Enchant Christmas Box Office the day I wish to attend the event?
Written by
Terrah Jong
Updated over a week ago
When does the Enchant Christmas Box Office open?
Written by
Terrah Jong
Updated over a week ago
What forms of payment do you accept at the Enchant Christmas Box Office?
Written by
Erin Messenheimer
Updated over a week ago
Family Ticket Package Options
Are there special tickets for families? Do you offer a Family Package?
Written by
Terrah Jong
Updated over a week ago
What is included in the Family 4-Pack Package?
Written by
Terrah Jong
Updated over a week ago
If we have purchased a Family Pack or Group booking, can we add more tickets afterwards?
Written by
Terrah Jong
Updated over a week ago
Season Pass Tickets
Do you offer a Season Pass?
The Enchant Christmas Season Pass
Written by
Terrah Jong
Updated over a week ago
I purchased a Season Pass but want to have the VIP experience for one of my visits - how does that work?
Written by
Terrah Jong
Updated over a week ago
VIP Tickets
What is included in a VIP ticket?
Written by
Terrah Jong
Updated over a week ago
Is there a separate Event Entrance for VIP Ticket Holders?
Written by
Terrah Jong
Updated over a week ago
What is the difference between the Hit-It-Here VIP ticket and the alternative VIP ticket in Seattle? I see there are 2 VIP experiences available to choose from.
Written by
Terrah Jong
Updated over a week ago
Suite Purchases
How do I purchase a Suite Rental?
Written by
Terrah Jong
Updated over a week ago
What is included with a Suite purchase?
Written by
Terrah Jong
Updated over a week ago
Are tickets included with the purchase of a Suite?
Written by
Terrah Jong
Updated over a week ago
Where is the entrance to my Suite Rental once at Enchant Christmas?
Written by
Terrah Jong
Updated over a week ago