FAQs

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32 articles in this collection
Written by Support

Why would I want to have early access to buy tickets?

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Written by Support
Updated over a week ago

Is smoking permitted at Enchant?

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Updated over a week ago

Is Enchant accessible for those with wheelchairs or strollers?

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Updated over a week ago

How big is the Light Maze?

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Updated over a week ago

Will there be places to stop and rest during the Maze?

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Written by Support
Updated over a week ago

How can I contact someone directly about Enchant Christmas?

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Updated over a week ago

Can I leave and re-enter the venue?

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Updated over a week ago

Can I purchase alcoholic beverages at Enchant?

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Updated over a week ago

What is the best day of the week to attend Enchant Christmas?

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Updated over a week ago

Do you offer group sales packages?

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Updated over a week ago

How do I apply to become a vendor?

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Updated over a week ago

I signed up to become an ambassador. When will I receive more info?

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Updated over a week ago

How do I become an ambassador?

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Updated over a week ago

What kind of vendors will you have in the Christmas market?

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Updated over a week ago

Will there be skates available on-site to rent?

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Written by Support
Updated over a week ago

Can we take pictures with Santa at Enchant Christmas?

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Written by Support
Updated over a week ago

Will there be vegan options for food?

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Updated over a week ago

Are we allowed to bring in our own food to Enchant Christmas?

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Updated over a week ago

What is included with the VIP ticket?

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Updated over a week ago

Do you sell family packs? If so, what is included?

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Updated over a week ago

How do I become a volunteer?

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Updated over a week ago

Are you offering a Military/EMS/Student discount on the Enchant Christmas Bundle?

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Updated over a week ago

Is there an age limit for Enchant?

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Written by Support
Updated over a week ago

When will I receive my Enchant Christmas Bundle?

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Updated over a week ago

What forms of payment will be accepted?

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Updated over a week ago

When will I receive the presale code?

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Updated over a week ago

How do I reserve my tickets in advance?

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Updated over a week ago

When do tickets go on sale?

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Updated over a week ago

Can I purchase the Enchant Christmas Bundle at the venue box office or does it have to be online?

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Updated over a week ago

When does the early bird promotion end?

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Updated over a week ago

What is the Enchant storybook?

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Updated over a week ago

What is included in the early bird Enchant Christmas Bundle Starter Kit?

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Written by Support
Updated over a week ago