Enchant Christmas welcomes hand-pushed or power-driven mobility devices into the event, unless a particular type of device cannot be accommodated because of legitimate safety requirements. Where legitimate safety requirements bar accommodation for a particular type of device, we will provide alternative service where possible.

Enchant welcomes trained service dogs as defined under Titles II and III of the American with Disabilities Act (ADA), no other animals are permitted within the event. Service animals must be under the effective control of the handler at all times and all vaccinations for rabies and other common diseases must be up to date.

If the dog is found not to be housebroken or not under control by the handler the service dog and handler will be asked to leave the event without refund.