We are sorry to hear you are having trouble using your promo code.
Please check the restrictions of your promo code from the outlet who you received the code from as some codes are only valid for specific tickets (GA only), certain dates or have any expiry date. Codes will time out after you attempt to use them, so please wait 10 minutes before trying a code again.
Please note, Enchant is unable to apply promo codes to tickets that have already been purchased.
Please make sure you enter your promo code on our 'Review your Order' page, directly below "Discount." Once you have entered the correct promo code, your savings will be applied in your "Total."
Please see our handy photo below to locate our promo code button.