Arrival windows allow us to ensure a better guest experience starting from the moment you arrive.

The arrival window selected is the earliest period of time you are able to enter the Enchant Christmas venue. These windows are provided to avoid overcrowding when entering Enchant which allows lines to remain shorter so that you have more time to enjoy the magic.

  • Once you have entered Enchant, you are able to stay for as long as you would like.

If you are running a little bit behind, you will still be able to enter Enchant once your Arrival Window has passed. However, we kindly ask that you try to arrive as close as possible to your chosen Arrival Window time.

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