Great question!

Once you have purchased your tickets on EnchantChristmas.com, you will be emailed an electronic ticket, that contains a QR Code along with your order number, arrival window and breakdown of your ticket and add-on purchases (all ticket types selected, skate rentals, parking, Suite rentals, etc.).

It is important to note that while you are only sent one electronic ticket, the QR Code included in this ticket holds all of your purchase information. So, if you purchased 2 Adult and 2 Senior tickets, for instance, the QR Code on your ticket can be scanned 4 times, for all 4 members of your party. If you also purchased parking, the same QR Code will be scanned once you reach the event parking lot!

The important thing to remember, is that once each of your tickets have been scanned, the QR Code will deactivate. It is only valid to scan according to the number of tickets in your purchase.

Please Note: We do recommend taking a screenshot of your QR code to keep on your phone as WIFI in certain areas of the venue can be problematic and we don't want you to lose a single second of Holiday Magic.

We look forward to celebrating with you!

Did this answer your question?